Question 1

What is GEM?

Accepted Answer

GEM is a comprehensive mental wellness platform that connects individuals with professional therapists while providing intelligent journaling tools, emotional tracking, and community support. Whether you're on your own mental health journey, supporting someone you care about, or a therapist building stronger client connections, GEM adapts to your needs.

Question 2

Is GEM free to use?

Accepted Answer

Yes! GEM is completely free for members and supporters. You get full access to journaling features, the ability to connect with family and friends, access to our public content library, and the ability to use both standard templates and custom templates from your therapist. There are no hidden fees or credit card required to get started.

Question 3

How does GEM work?

Accepted Answer

GEM works in three simple steps: First, create your account and choose from hundreds of evidence-based journal templates or use custom ones from your therapist. Second, track your mood, symptoms, and progress with structured prompts and tags. Third, securely share your journey with therapists, family, or friends using end-to-end encryption and granular privacy controls. Your supporters can view what you choose to share while respecting your boundaries.

Question 4

Who is GEM for?

Accepted Answer

GEM is built for everyone in the mental health journey. Members can use it to track their emotional wellness and share with trusted supporters. Family and friends can support loved ones while respecting their privacy. Therapists can create custom templates, monitor client progress between sessions, and build their practice through our professional directory. The platform adapts to serve each role effectively.

Question 5

Is my data secure on GEM?

Accepted Answer

Absolutely. Your data security is our top priority. GEM uses end-to-end encryption to protect your journal entries. Only you and the people you explicitly choose to share with can access your content. We are GDPR compliant, never sell your data, and you have complete control over what you share and with whom. You can pause or revoke access at any time, and there's a 24-hour grace period for editing recent entries.

Question 6

How do I connect with a therapist on GEM?

Accepted Answer

You can find therapists through our comprehensive directory with advanced filtering by specialization, therapeutic approach, conditions treated, location, and online availability. View therapist credentials, qualifications, and insurance acceptance, then contact them directly through the app. You can bookmark profiles, request intro calls, and schedule consultations all within GEM.

Question 7

What types of journal templates are available?

Accepted Answer

GEM offers hundreds of evidence-based templates across three main categories: Mental Health Conditions (depression, anxiety, PTSD, OCD, ADHD, eating disorders, addiction, grief), Daily Wellness (morning intentions, gratitude practice, sleep tracking, stress management), and Therapeutic Frameworks (CBT thought records, DBT diary cards, ACT values exercises, mindfulness logs). Plus, your therapist can create custom templates tailored specifically to your treatment plan.

Question 8

Can I share my journal with family and friends?

Accepted Answer

Yes! GEM's Secure Connections feature lets you share your journey safely with end-to-end encryption. Connect via secure QR codes without needing emails or phone numbers. You have complete control - share specific journals while keeping others private, choose exactly what each person can view, and revisit permissions any time to pause, edit, or revoke access.

Question 9

What is the pricing for therapists?

Accepted Answer

Therapists can access GEM's professional tools with a simple monthly subscription. This includes unlimited custom journal templates, client journal sharing and monitoring, professional directory listing, the ability to advertise events and workshops, a web management dashboard, analytics and insights, and priority support. There are no per-client fees or hidden costs. Contact us for current pricing and special launch offers for early adopters.

Question 10

When will GEM launch?

Accepted Answer

GEM is currently in private beta and launching soon. Join our waitlist to be among the first to access the platform when we open registration. Early adopters will receive special launch pricing and the opportunity to shape the platform's development with their feedback.

Question 11

Do I need technical skills to use GEM?

Accepted Answer

Not at all! GEM is designed to be intuitive and easy to use. The interface guides you through creating journal entries with simple prompts, tracking your mood with visual indicators, and sharing with others using QR codes or links. If you can use a smartphone app, you can use GEM. We also provide onboarding support and resources to help you get started.

Question 12

What makes GEM different from other mental health apps?

Accepted Answer

GEM uniquely combines three key elements: professional therapist integration (not just self-help), secure multi-party sharing (members + supporters + therapists), and evidence-based templates designed for specific conditions and therapeutic frameworks. Unlike other apps, GEM is built for collaboration - your therapist can create custom templates for you, monitor your progress, and stay connected between sessions. It's not just journaling; it's a complete support system.

A Mental Wellness Support System

End-to-End Encrypted

GDPR Compliant

Therapist Approved

User Rated

Built for Everyone in the Mental Health Journey

For Members and Supporters

Private, Encrypted Journaling

Never Journal Alone

Structured Support When You Need It

Learn at Your Own Pace

For Therapists & Professionals

Stay Connected Between Sessions

Build Your Practice

Engage Your Community

Professional Tools, Simple Pricing

Everything You Need for Your Mental Health Journey

Intelligent Journaling

For Members

For Therapists & Professionals

Hundreds of Templates for Every Need

Mental Health Conditions

Daily Wellness

Therapeutic Frameworks

Simple, Transparent Pricing

For Members

Free to Start Your Journey

For Therapists & Professionals

Professional Tools, Transparent Pricing

Frequently Asked Questions

What is GEM?

Is GEM free to use?

How does GEM work?

Who is GEM for?

Is my data secure on GEM?

How do I connect with a therapist on GEM?

What types of journal templates are available?

Can I share my journal with family and friends?

What is the pricing for therapists?

When will GEM launch?

Do I need technical skills to use GEM?

What makes GEM different from other mental health apps?